Think Quality

If you buy a new gadget but it does not work the next day or.. you visit a restaurant whose food is good but the table is not clean. The two examples relate to the quality of products and services. The customer is entitled to the best for the cost incurred.

Quality always has positive connotations Here is the definition of quality according to some of quality gurus:

In accordance with usability – J.M. Juran

Meet customer requirements – Phillip B. Crosby

Meet customer expectations – A. V. Feigenbaum

Customer satisfaction – K. Ishikawa

What is the definition of quality according to ISO? Quality is the level achieved by the internal characteristics of products and services in meeting the requirements.

Quality Management System ensures the quality of products and services can be achieved through the planning process up to evaluation and quality improvement.

Training and Consulting Methodology

Cipta Mutu Prima offers ISO and Management trainings :

  • Cost of Quality
  • Balanced Scorecard
  • Workplace Health and Safety
  • Business Process Re-Design
  • Food Safety
  • Internal Audit Training
  • Project Management
  • Supervisory Management

Cipta Mutu Prima Konsultan ISO helps organizations to implement management systems :

Stage 1 : Diagnostic Assessment

Assess the current condition of Management System (as-is) compares to the management system requirements that will be implemented (to-be)

Stage 2 : Training

Provides appointed Management Team the ability to understand and develop the management system.

Stage 3 : System Design and Development

Facilitates the development of management system documentation up to management approval

Stage 4 : System Implementation

Facilitates implementation of management system in the organization through socialization, internal audit and corrective preventive action

Stage 5 : Certification Preparation

Performs Management Review meeting and final examination prior Certification Audit

Konsultan ISO

Our ISO OHSAS Training Services

These Are our ISO OHSAS Training Services :

ISO 9001

ISO 9001 is an international standard for Quality Management System. This management system helps organizations to manage the quality of the product or service to meet customer requirements . If this system is applied effectively can improve the efficiency, effectiveness and productivity of the company. We provide ISO 9001 Awaraness and Documentastion Training.

ISO 14001

ISO 14001 is an international standard that helps organizations to implement an effective Environmental Management System. Applying the Environmental Management System not only give attention to the environment , but also reduce the possibility of losses and increase profits. We provide Upgrading ISO 14001:2015 Workshop.

OHSAS 18001

OHSAS 18001 standard was developed to help organizations meet the requirements of Health and Safety Management System and government regulations. This system enables the organization to control OH&S risks and improves OH&S performances. We Provide OHSAS 18001 Training to understand the requirements of the OHSAS 18001 standard.