Tag: Management Review Meeting

Training ISO

Understanding of The ISO Standard

Konsultan ISO

Konsultan ISO Training gives exercise to measure understanding of the ISO standard.

The purpose of this exercise is to identify ISO 9001:2015 clause that relates to the following conditions :

  1. Quality Objective has not been measured
  2. Obsolete revision of Procedure found in working area
  3. Inspector maintain QC Report effectively
  4. Risk mitigation has not been evaluated at specified time as stated in Risk Management Procedure
  5. Stakeholder analysis has been conducted and documented well
  6. Internal Audit is scheduled two times in a year
  7. Non-conformance found during internal audit has not been closed
  8. Management Review meeting is conducted to discuss management system effectiveness
  9. Customer Satisfaction Survey has not been analysed to determine corrective action needed to improve services
  10. Training Program has been conducted according to the planned arrangement.

For ISO Training | Call : 0811-8857-ISO(476)

Rapat Tinjauan Manajemen

Konsultan ISO 9001:2015 – Rapat Tinjauan Manajemen harus dilaksanakan perusahaan untuk melaporkan efektifitas penerapan Sistem Manajemen Mutu kepada Manajemen.

Ada perubahan agenda Rapat Tinjauan Manajemen dari standar ISO 9001:2008 dibandingkan dengan standar ISO 9001:2015

Agenda Rapat Tinjauan Manajemen

Salah satu agenda yang dibahas adalah seberapa efektif penerapan manajemen risiko untuk mencegah terjadinya potensi ketidaksesuaian yang akan mempengaruhi mutu produk dan layanan.

Konsultan ISO Jakarta membantu perusahaan melaksanakan rapat tinjauan manajemen secara efektif sesuai standar.

Manajemen melaksanakan Rapat Tinjauan Manajemen dengan agenda presentasi dan pembahasan berikut:

  1. Status tindakan dari tinjauan manajemen terdahulu
  2. Perubahan dalam isu internal dan eksternal
  3. Informasi kinerja Sistem Manajemen Mutu:
    • Kepuasan Pelanggan
    • Sasaran Mutu
    • Kinerja Proses dan Kesesuaian Produk
    • Ketidaksesuaian dan Tindakan Koreksi
    • Hasil Pemantauan dan Pengukuran
    • Hasil Audit
    • Kinerja Penyedia Eksternal
  4. Kecukupan Sumber Daya
  5. Efektivitas tindakan menangani risiko dan peluang
  6. Peluang untuk perbaikan

Keputusan Rapat Tinjauan Manajemen dapat berupa:

  1. Peluang peningkatan berkesinambungan
  2. Perlunya Perubahan Sistem Manajemen Mutu
  3. Kebutuhan sumber daya

Penanggung Jawab Mutu mendistribusikan Notulen Rapat Tinjauan Manajemen. Apabila keputusan Rapat Tinjauan Manajemen membutuhkan tindakan perbaikan maka Wakil Manajemen dapat mengeluarkan Laporan Ketidaksesuaian dan Tindakan Perbaikan.

Masing-masing Manajer Bagian melaksanakan tindak lanjut sesuai hasil rapat tinjauan manajemen dan Penanggung Jawab Mutu memantau pelaksanaan dan efektifitas tindak lanjut keputusan Rapat Tinjauan Manajemen.

Sertifikasi ISO

Konsultan ISO Certification Audit Preparation

Konsultan ISO

Konsultan ISO Certification Audit Preparation consists of the following activities:

  1. Consultant Audit, which aims to verify the effectiveness of ISO 9001:2015 implementation
  2. Management Review Meeting, which aims to ensure preparedness for the ISO 9001 Quality Management System certification audit
  3. ISO 9001 Certification Audit Assistance which aims to ensure Consultant assists and provides guidance during the certification audit process by Certification Body

The Konsultan ISO Certification Audit Preparation ensures that the company will be recommended for the ISO:2015 Certification.

Follow Up Action to ISO 9001 Quality Management System Certification Audit will also conducted by Konsultan ISO, which aims to take corrective and preventive action necessary in response to ISO 9001 Quality Management System Certification Audit findings.